Privacy Policy

Information We Collect

We may collect information you voluntarily provide, including:

• Name
• Email address
• Mobile phone number
• Flooring estimate or project information
• Communications and responses to text messages

We may also collect basic technical information when you use our website, such as browser type, device information, and website activity.

How We Use Your Information

We may use your information to:

• Communicate with you regarding your flooring estimate or project
• Provide requested follow-up information
• Send text messages when you have provided consent
• Respond to questions or requests
• Improve our services and systems
• Send promotional or marketing communications when you have separately agreed to receive them

SMS Communications

If you separately consent to non-marketing SMS communications, RPE Systems LLC may send service-related messages concerning your request, account, appointment, estimate, project, or related service communications.

If you separately consent to marketing SMS communications, RPE Systems LLC may send information regarding products, services, special offers, and related promotions. Marketing consent is optional and is not a condition of purchase.

Message frequency varies. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.

Mobile Information and SMS Consent

Mobile phone information and SMS consent information will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

We may share information with service providers that assist us in delivering communications or operating our systems, but only as necessary to provide those services.

Information Sharing

We do not sell your personal information.

We may share information with trusted service providers that help us operate our website, communications systems, customer-management systems, or other business services.

We may also disclose information when required by law or when reasonably necessary to protect our rights, customers, or business.

Cookies & Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to understand website usage, improve website performance, measure engagement, and support our marketing and communications. These technologies may collect information such as browser type, device information, IP address, pages visited, referring pages, and interactions with our website.

You may control certain cookies through your browser settings. Disabling cookies may affect some website functionality.

Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, misuse, loss, or disclosure.

Your Choices

You may request that we update or correct your information.

You may unsubscribe from email communications using the unsubscribe instructions contained in those emails.

You may stop SMS communications at any time by replying STOP.

Third-Party Services

Our website or communications may contain links to third-party websites or services. RPE Systems LLC is not responsible for the privacy practices of third-party websites.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

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